Renewal billed on Android but not applied to account

[jarneaud]

Hello, I’m having a renewal problem similar to

PayPal automatic renewal payment not applied to account.

My automatic PayPal renewal went through a month ago, but it apparently didn’t get applied to my account. What do I need to do to get this resolved? My newsblur username is ke6oms.

and

Renewal not registering

@samuelclay My newsblur auto renewed and yet newsblur is still saying that my accoount no longer has an active subscription. The payment history is also wrong. See attached image. My Newsblur username is Sleepylizard and the paypal transaction ID is 4A477090GJ8280421 and the transaction took place on June 13 2023. [image]

My renewal was processed on June 5th but not applied to my account (jarneaud). Is someone able to check and fix this?

Google Play payment info:
Order number: GPA.3388-2199-5256-11507…0
Order date: Jun 5, 2025 7:59:14 a.m. EDT

Thanks.

[samuelclay]

Well I’m sorry this didn’t work but I’ve found that Android receipts sometimes take a day to come through again. I didn’t find your receipt, but I’ve extended your premium account for another year. If this happens again next year, let me know and I’ll see if we can dig through the Android code to see why it didn’t fire.

[jarneaud]

Thanks for resolving this so quickly!