tried to cancel-couldn’t – now it charged me. please cancel and refund the $36.
| Receipt number | 2041-8387 | |
|---|---|---|
| Invoice number | 294218E2-0002 |
Hi, I’m not sure why cancellation didn’t work, but I refunded payment and canceled the subscription. When you say you couldn’t cancel, did you use the Manage > Account > Payments > Cancel option?