Stuck on opening page describing newsblur, new features, community feedback. Can't go to my feeds!

question
#1

I get stuck on the main page, as described above. It welcomes me with my user name but I can’t advance to my feeds. There is no option to click on anything except on the bottom right hand corner where I can click on FAQ, etc. See: http://i.imgur.com/LFFiXAS.png

This is a problem that seems to come and go on firefox. I have checked all my extensions and plugins and they are up to date. This does not happen on chrome.

On chrome, it looks like this http://i.imgur.com/Xr1vs54.png
and I can easily view my feeds.

Any advice would be appreciated. Oh, windows 7.

Aliana

1 Like
#2

You can press shift-u to toggle the sidebar, no idea why it would hide itself though.

#3

Thank you. Shift-u works in chrome but not in firefox newsblur which is the one that is stuck. A few weeks ago I ended up setting firefox back to factory settings which fixed this. So, it is a firefox compatibility issue and if I didn’t need 58 tabs open all the time I would use chrome but…

Would prefer to use newsblur with firefox.

Thanks again.

#4

Can you show me a list of plugins that you are using with Firefox? Have you tried disabling all of them and seeing if NewsBlur works?

#5

thanks for helping. I just fixed the problem. I had some persistent malware ad scorpion saver in my control panel. I went through an aggressive round of uninstalling it and now newsblur works. The problem may resurface because I have had to uninstall scorpion saver before but at least I know now how to solve the problem.

I had thought that it was a java problem. It was strange that newsblur worked on firefox, then stopped working on firefox, and then stopped working on chrome. The breakthrough realization was that i could sign into my account on a different computer. That realization forced me to think beyond the browsers. It was so frustrating not to be able to get my feeds!

Thanks for answering and trying to help.
Aliana