Specific newsletter not appearing

I am receiving multiple newsletters but one specific one isn’t appearing.

I have manually forward the same email to my account and it worked but that’s not a good solution.

I am not sure which way to fix this?

What’s the name of the newsletter and what’s your username? I can take a look. And how often is the newsletter supposed to arrive? I keep 3 days of logs for newsletters, so it’ll be helpful to know when it’s supposed to arrive.

Sure! is there a way that I can message you privately?

Actually, I found the email, but it was automatically hidden.
So the whole feed is just hidden stories even though I had never trained it.
I can’t find an option to turn off hidden stories, is there a place for that?