Renew by apple but in the app not working

Hi, I update de suscripting wiht apple but in the app and in the website the renew is not working.

Happy to help, but let me ask you, are you trying to renew in the app and you’re already premium? What are you seeing? What’s your username?

user name lprada. I have the automatic renew in apple. In the app its saids it is over the period.

There you go.