Problem with renew premium account

problem
#1

Hi!
Yesterday 13 November I received notification that my “premium account was set to expire today, but you’ve been given a free month grace period…”
But 8 November I already made automatic payment via PayPal and I received notification from PayPal.
In my NB account in Payment history written only “2013-11-08 $24 paypal”. Please check my transaction. My account on NB is ikar11.

Regards,
Ilya

1 Like
#2

There you go, you should be set. I just fixed this bug yesterday, but it’s possible you were one of the accounts that slipped through the 24 hour cracks.

1 Like
#3

Thanks!