Premium subscription not activated properly. Paid twice

problem
#1

I did some auditing on my accounts and looks like newsblur premium subscription was automatically renewed on google pay June 13th but subscription period was never extended.

Later in next month subscription ended and I updated again without knowing that autorenewal was failing.

As a result I have paid for premium subscription twice in last summer but the premium is pdai until Tuesday, July 16, 2024.

ID: on google pay: GPA.3300-2666-2867-75166…0

Extending subscription to July 16, 2025 is a viable solution.

#2

@samuelclay is there more suitable channels to handle payment issues? More information needed?

#3

You can try emailing him at samuel@newsblur.com if he does not respond in the forum.