Most feeds not loading (in web app)

#1

I’ve noticed this for the last few days; figured it was intermittent downtime but it seems to be ongoing so I figured I’d go ahead and make a post.

Symptoms: Only a couple of feeds load at all. I haven’t investigated deeply, but browser dev tools show a ton of 404s. A random example:

http11-blocking.png:1 GET https://newsblur.com/img/the-long-road-to-http3/http11-blocking.png 404 (NOT FOUND)

Reproducible in Chrome, Firefox. Things seem to be working fine for my account in the Android client.

(Edit: And based on twitter, congratulations on your recent nuptials! I hope you’re presently off somewhere not reading this.)

1 Like
#2

Ok I got to the bottom of this. Turns out the image proxy server had its firewall closed up. Fixed now.

#3

I’m still seeing pretty much the same behavior, I think, maybe minus some of the image 404s. Only a couple of feeds load, and incompletely. I probably won’t have the time or brain space for it for a couple of days, but I’ll try to do some real digging and submit a more complete error report.

#4

Do feeds load on other platforms, like iOS/Android? Can you post a screenshot of it not loading? Is it possible you’re in some view like Full mode that doesn’t show a story until you hit ‘down’?

#5

Do feeds load on other platforms, like iOS/Android?

Yeah, Android seems to work as expected.

Is it possible you’re in some view like Full mode that doesn’t show a story until you hit ‘down’?

It’s possible I’ve triggered some app state that’s causing this behavior, but if so I have no idea what. It feels broken, and I can’t seem to get to anything that’ll display more than what’s here, or show the list of feeds. A handful of screenshots - not visible is the flashing of the blue bar under the story, whatever that’s called:

Screenshot-2020-10-22-09%3A09%3A39
Screenshot-2020-10-22-09:09:39.png983×667 85.9 KB
Screenshot-2020-10-22-09%3A09%3A26
Screenshot-2020-10-22-09:09:26.png984×667 63.4 KB
Screenshot-2020-10-22-09%3A09%3A15
Screenshot-2020-10-22-09:09:15.png984×669 63.5 KB

#7

Eh, ok, mostly PEBKAC I think.

Had it in intelligence trainer (trained? I don’t know what to call this) mode; features I don’t really use to speak of. I think there was some sort of broken state there that was causing a ton of request thrash without any display updates except for that flickering loading bar, but it seems to have disappeared. Feels like there’s a bug somewhere here but I can no longer reproduce.

#8

Thanks for following up! I should have noticed that you were on Focus mode. It’s a bit hard to tell and maybe we could do with a better message at the top of the feed list instead of a single segmented control at the bottom of the feed list.