iPad articles not marked as read

problem
#1

Hi Guys,

Love the app and the service, but have a small problem. When I read an article on my iPAD, they show up as read there successfully, but when I look at the website they are markedup as unread. Any suggestions?

This behaviour is fairly new–in the last couple of years at least.

Cheers,

Jim

#2

Hi Jim, that’s not normal! Let’s figure out why. Is this when reading by a single feed or a folder? Can you reproduce it by having both open at the same time and seeing if the web app updates in real-time as you read on your iPad? It should with a yellow highlight.

#3

Hi Sam,

I’m not quite sure what you mean by looking at a folder but I think I’m reading a single feed.

When I do as you suggest and have the web app open and read on the iPad it behaves exactly as expected (no yellow highlight tho’).

If I then close the web app and carry on reading, the articles I read do not then get marked as read in the web app.

Cheers,

Jim

#4

What’s your username? I can check the logs and see what’s going on.

#5

Cheers,

rjdreid

Jim

#6

Is the feed a blurblog or is it a standard RSS feed?

#7

Everything I’ve got is a standard RSS feed.

#8

I really don’t know what’s going on. I see in the logs you’re reading by folder and the read stories are coming in. I did see a few unread story events, which means you are explicitly marking stories as unread. But I don’t know if that explains it. Are you marking stories as unread? And if you’re not doing it, maybe that’s a gesture you can disable so it doesn’t accidentally happen.

#9

That could be it–and it’s well worth a try. I’m not marking stories as unread; what gesture would be doing that, and how can it be disabled?

#10

It’s a swipe on a story title. Try it out, you might like it. Otherwise, disable those gestures in Settings.