I lost access to my old forum account but this new system of using your actual NewsBlur login is better anyway. The redesign is excellent. The related articles feature looks very promising though I don’t know how complete it is.
I’m running into an issue I don’t understand. When I searched at the launch of the redesign, I got no results. Now I get results but an indexing bar also appears. When can I expect everything to be indexed? I have the most expensive plan. Thanks.
I’m happy to merge accounts, just send me the email of the other account and I can merge it in (or go the other way). As for search not working, what feed is this happening to? What’s the newsblur.com/site/<feed_id> url of the feed when you open it on the web?
I mostly search folders. I’ve attached a screenshot showing the issue, which reproduces 100% of the time. I don’t like sharing private data in a public forum. I don’t know why NewsBlur cannot offer paid customers private customer service, which could be as simple as a Gmail account.
Feel free to DM me here or email me.
Am I the only one seeing this indexing bar? I’m now seeing it for a single website too, not just a folder. I emailed you a few weeks ago.
I recently exposed that bar but to be honest those search indexing processes were always getting stuck. What I should do is just make them only display for the first few hours and hide after that.
Okay but I think the stuck indexing bar is real in the sense that an article with “new” in the title did not display in the feed.
Huh? What I gather is that that particular feed is having trouble being indexed. What is the NewsBlur.com url when are reading that feed? I’d love to take a look.
You asked for the link but I never heard back.
You were one of 201 users caught in a Celery chord bug. When any single chunk of the indexing job failed, the “all done” callback never fired, so your account got stuck with subscriptions_indexing=True forever. Every time you searched, the banner came back on, and the system saw it was already “indexing” and refused to retry. That’s also why the article with “new” in the title wasn’t showing up: the index for that feed never got written.
I shipped a fix on April 23 that catches chunk failures so the callback always fires, and added a 24-hour expiry so stuck records auto-recover on the next search. I checked your account on production: all 163 of your feeds are now indexed, including Tom’s Guide (9377380). I ran a search for “new” against that feed directly and it returns the recent stories (“iPhone Ultra… new era”, “MSI’s new 2026 lineup”, “new XPS 14”, etc).
Hard refresh and try again, the banner should be gone and search results should be complete. Let me know if anything still looks off.
