My girlfriend just replaced her phone, and she has forgotten her newblur password. There doesn’t seem to be any password recovery or reset mechanism. How can we access her account?
That link shows up after you enter your password wrong while logginng in from the website.
I was expecting something like that, but in fact, when we tried to log in with her best-guess (but wrong) password, no such link appeared. All we got was “Whoopsy-daisy. Try again” in red. I hunted very carefully for a recovery link, and none was there. This was in the current version of Chrome on a Windows 7 machine.
In any case, thanks for the link!