Charged Twice for Annual Subscription

problem
#1

Hi, I was charged twice for my annual subscription to Newsblur. One charge was for $24 and the other was for $36. Both charges occurred on March 15th of this year.

Any idea what happened and if we can fix it?

Thanks!

#2

Sure I’d be happy to help. What’s your username or email? I can refund the $24 charge, since you probably upgraded immediately after the renewal.

#3

Hi Samuel —

My username is robertstarr

Thanks!

#4

There you go, I refunded the latest payment and canceled the errant subscription. Thanks for subscribing to NewsBlur!