When I try to cancel my subscription renewal, I get the following error message: “Could not cancel your membership. Contact support.” My username is “edibiase”.
It was cancelled, the messaging just means it can’t cancel it again. You must have cancelled it manually already, is that right?
I did try to cancel it a while ago—and I believe I got the same error message—but I was charged yesterday for another year’s subscription.
Ah-ha, it’s because you used Paypal at first, then Stripe the next year. I went ahead and gave you a full refund and left your account as a premium for the next year.
Since you’re an old user, mind if I ask why you decided to leave NewsBlur?
Thanks, Samuel! That’s very kind of you.
I like NewsBlur, but I tend to read my RSS feeds mostly on my iPhone or iPad, and I prefer to use Reeder on those platforms. So I ended up with a setup where Feed Wrangler is my back-end and I use Reeder on iOS and ReadKit on Mac as my front-ends.