Premium account expired despite payment

My premium account just expired even though the Paypal auto renewal payment was processed successfully on June 14, 2014. Please store my premium service ASAP.


The quickest way to get this fixed is to email with your account name and the paypal reference.

Thanks for your note, David. I did email Samuel yesterday, but I haven’t heard a response yet.

I clear out my inbox a couple times a week, but I’ll get to yours in a few minutes.

It looks like Paypal did not correctly hit the NewsBlur server when your payment went through. I forced a re-sync of your payment history and you should now be good. I threw in an extra year of premium to compensate for your troubles. Thanks for going premium!

Resolved, thanks!