Payment not going through?

problem
#1

I tweeted it on Twitter but figured it would be more relevant to post here.

I upgraded my account from Free to Premium just now using Stripe but haven’t received any email confirmation. Logging into both dev.newsblur.com and newsblur.com still show “Free Account”. I wonder if the payment came through — it does show up in my bank account activity (POS DEBIT NEWSBLUR PREMIUM - WOOH SAN FRANCISC CA).

My username is quanganhdo.

3 Likes
#2

Went ahead and did it by hand. Thanks for going premium!

#3

Thanks for the quick reply!

#4

Same here. I got the “Thank You! Thank You! Thank You!” page, but no email so far and still showing up as free account. I realize that you’re under heavy load, just wondering how long it might take for this to show up (and be sure that it worked). My username is eagereyes.

#5

I’ve found that changing the URL of the Thank You! page to dev.newsblur.com might have some effect - though I don’t know if that was just a placebo or not.

#6

There was an issue where emails were not making it out due to an Amazon Web Services limitation.

https://twitter.com/NewsBlur/status/3…

If you visit the dashboard at https://dev.newsblur.com/ you should see in the top right whether your account is free or premium.

#7

Same here - payment is made, but still limited free account :frowning:
username is jmosthaf