Payment made - account has reverted back to Free days after.

Love Newsblur. My payment was made couple of days ago - have since used it on IOS and online - no problem. Premium. Now it tells me I’m free account again. My payment history shows a payment a couple of days ago $24. Also - weirdly… it shows I’ve paid in March via Stripe. So it appears I’ve paid twice, possibly due to an automatic payment? So I’m thinking there is a problem here, as well as maybe a refund. Can you help?

5 Likes

Email me your username and I’ll get it fixed. samuel@newsblur.com

email sent - thanks!

Rob

Still the same - were you able to fix this? Thanks so much!

Rob