My Newsblur Premium account generally renews around the 29th December each year and this duly happened again this year via the usual Paypal automatic payment mechanism. Shortly after the payment notification from PayPal arrived, I received an additional notification from PayPal indicating Newsblur had cancelled my automatic payments.
I can see in my account page that my Newsblur Premium is active until 29th December 2021 so that’s all good but I can’t see a cause for the automatic payment cancellation.
I also can’t see anywhere that states what the annual payment should be. The payment that just went through was for USD $24 which has been the case for previous years so I’m wondering if this signifies a price change has occurred or is going to occur or whether something has just gone wrong somewhere and the automatic payment cancellation is an error.
If anyone has experienced the same or knows the cause I’d be grateful to understand what’s happened. Additionally, if the subscription price has increased and this year’s fee should have been higher, I’d be happy to pay the difference if guidance can be provided on how to make that happen.
Thanks in advance for any help/thoughts/advice offered.