Have I cancelled my recurring subscription?


#1

Want to confirm that my “…subscription will no longer automatically renew.”

Even though I get this message when I press cancel under Account > Payments, on return to the account screen it still displays “Your premium account will renew on: » Tuesday, June 30, 2015”

Have I cancelled by recurring subscription? Just looking to confirm.


#2

Yes, it is canceled. I just haven’t put in additional messaging that takes your cancellation into consideration.


#3

Great thanks for confirming Samuel! :wink:


#4

I want to cancel mine too. I emailed before the subscription was set to renew and was still charged. How do i know this wont happen again next year?