Android: Can't distinguish tag training if colorblind


#1

Color indicators for training don’t work for people who see only in grayscale or use their phones in grayscale mode. When training an article, there is no indication that a thumbs up or down has been chosen. Everything is the same shade of gray.

app version: 7.1.0
android version: 6.0.1 (23.5.A.1.291)
device: Sony D5803 (MSM8974)
sqlite version: 3.8.10.2
server: default
memory: normal
speed: 412 feeds in conn:5442 read:174 parse:157 store:125
pending actions: pre:0 post:0
premium: yes
prefetch: yes
notifications: no
keepread: no
thumbs: yes


#2

Hi Susannah, this is has been noted before. I’m not sure what to change since it would affect all three platforms: web, iOS, and android. An icon might be helpful but I worry that would clutter up the story header.


#3

So with the colors that are being used now, there is absolutely no way to tell if a thumbs up or thumbs down is selected or not. I don’t know the right color words for this, but the red and green you’re using right now have the same “brightness.” You could use red and green still, but pick a red and green with different brightness, like what they describe in this stackexchange answer.


#4

Hey, I know this is an odd place to ask but because I just switched over to a new support forum I’m wondering, did you just use the forgot password flow to login to your account with your email?


#5

Yep! I tried to use my password for the old get satisfaction forum at first and when that didn’t work I used the forgot password link.


#6

Looks like the new forum lost some posts from GetSat so I’ll briefly repeat what I said before - working on a quick fix for this for the very next Beta and then will look into a better long-term solution this coming month.


#7

Yeah, the migration took a few days, so I lost the last 5 days worth of posts.